Security Managers

Facilities Operations

Level 6708 of 1200 points

Job description

Security Managers

Job purpose

To direct the organisation's security function — physical security, emergency management, investigations and the protection of employees, guests and property — and the staff, budgets and procedures through which it operates, so that risks to people, premises and business continuity are identified, mitigated and answered.

Skills

Extensive knowledge of public safety and security: the equipment, policies and strategies protecting people, data, property and institutions; threat and vulnerability analysis; emergency management and contingency planning; investigation practice; and executive protection. Supported by knowledge of legal codes, government security requirements, of management, budgeting and personnel practice, and of access control and surveillance systems. A bachelor's degree is the norm, with a further group holding a master's and a minority an associate's degree, together with several years of related experience.
Supervises and leads subordinate security professionals and trains other staff in security rules and procedures. Coordinates security operations with public law enforcement, fire and other agencies, conducts investigative interviews, and reports on internal investigations, losses and policy violations. Handles complaints and resolves conflicts, moving between calm procedural instruction and challenging people who are uncooperative.
Identifies, investigates and resolves security breaches, and conducts threat and vulnerability analyses to judge the probable frequency, criticality and severity of disasters and criminal activity. Emergency response follows established procedure; a breach, a threat against staff or an unfamiliar risk at a high-profile event does not, and must be judged quickly on partial information with personal safety and the organisation's legal position at stake.
Creates and implements security standards, policies and procedures, directs emergency management and contingency planning, and plans security for special and high-risk events. Monitors compliance with internal policy and government security requirements. Planned work sits alongside a standing duty to respond to medical emergencies, bomb threats and fire and intrusion alarms as they arise.
Conducts physical examinations of property to check compliance with security policy and inspects equipment and structures for defects. Some general physical activity — walking the site, stooping and handling materials — alongside desk work.

Responsibilities

Manages a team of security professionals, hiring, vetting applicants' backgrounds, training, assigning work, evaluating performance and disciplining. Accountable for the safety of employees, guests and others on company property, and for the policies protecting personnel against harassment, threats or violence.
Develops the budget for security operations and monitors spending against it, purchases security supplies, equipment and technology, and reviews financial reports on the efficiency of the function. Commits expenditure within an approved budget; the wider exposure managed is the loss the organisation would sustain from breaches and incidents.
Responsible for the organisation's physical security assets and the premises they protect: access control, security call centres, surveillance and reporting tools. Examines property directly to confirm it meets security policy.
Owns the security record: incident reports, proposals, tactical and strategic documents, and investigation material including video and notes from surveillance and investigative interviews. Communicates security status using set protocols. The material is confidential and may be relied on in disciplinary or legal proceedings.

Effort required

Decision making is the core of the work and is frequent, exacting and often urgent: incidents must be assessed from partial reports while audits, policy work and event planning continue. Sustains a high volume of contact with staff, agencies and the public under time pressure, with a real consequence of error.
Investigates and disciplines colleagues, attends medical emergencies, bomb threats and alarm activations, and works to maintain an ethical environment. Conflict situations and dealings with unpleasant, angry or discourteous people recur, and the postholder carries continuous personal responsibility for other people's safety.
Part of the day is spent seated at a desk, the remainder in meetings and moving about the property on inspection and response. No sustained lifting or heavy exertion.

Working conditions

Mainly indoors in a controlled environment, with periods outdoors exposed to all weather when examining property or covering events, and some exposure to distracting or uncomfortable noise, in close physical proximity to others. The material exposure is psychological: conflict, angry or discourteous people, and attendance at emergencies and alarm activations.
Three-quarters of incumbents work an established routine to a set schedule, the remainder irregularly as operational demand dictates; three-quarters work more than a standard week. The postholder determines the function's tasks, priorities and goals and has considerable freedom to make decisions, taking them frequently and under time pressure.

Skills

40% · 278 points▾

KnowledgeLevel 5 of 8
90 of 144 points
Specialised and theoretical knowledge within a field of work and an awareness of the limits of that knowledge. The job requires a comprehensive range of cognitive and practical knowledge to develop creative solutions to abstract problems.
Interpersonal and communication skillsLevel 3 of 5
58 of 96 points
Effective communication and interpersonal relationships. The job holder is required to adapt communication to different audiences and foster trust, cooperation and positive working relationships.
Problem-solving skillsLevel 3 of 5
58 of 96 points
Variable problems. The job involves dealing with different kinds of problems that require careful thinking, research into different options or adjusting existing ways of doing things. Guidance and resources may be limited.
Planning and organisational skillsLevel 4 of 5
58 of 72 points
Advanced organisational skills required. The job requires planning and managing complex, often overlapping tasks or schedules. The job requires a degree of autonomy and joint planning, and managing interdependencies across teams or departments.
Physical skillsLevel 1 of 5
14 of 72 points
Minimal physical skills required. The job requires basic physical skills, such as handling light objects or using simple tools.

Responsibility

35% · 281 points▾

PeopleLevel 4 of 5
115 of 144 points
High level of responsibility for people. The job involves significant responsibility for the well-being and development of others. This includes making decisions that affect others' jobs, tasks or welfare, such as managing teams, providing care, teaching or ensuring psychological safety. It can also include hiring, evaluating, motivating, coaching and leading workers.
Goods and equipmentLevel 3 of 5
50 of 84 points
Moderate responsibility for goods or equipment. The job involves the regular use and maintenance of more valuable equipment or materials. It may include managing resources or ensuring equipment stays in good condition.
InformationLevel 3 of 5
58 of 96 points
Moderate responsibility for information. The job involves managing information to ensure it is accurate, of high quality and secure. The job holder may make decisions about the handling of sensitive data.
Financial resourcesLevel 3 of 5
58 of 96 points
Moderate responsibility for financial resources. The job requires handling significant financial resources, including managing budgets, overseeing expenditures, being accountable for spending and participating in financial decision-making.

Effort

15% · 101 points▾

Mental effortLevel 4 of 5
48 of 60 points
Very high level of mental effort. The job requires continuous high-level mental concentration, with few or no breaks, involving intellectually demanding tasks that require continuous focus.
Psychosocial and emotional effortLevel 3 of 5
43 of 72 points
Moderate psychosocial and emotional effort. The job requires the regular management of emotional responses, such as dealing with sensitive or challenging individuals or situations.
Physical effortLevel 1 of 5
10 of 48 points
Minimal physical effort. The job involves light physical tasks, such as occasional lifting or moving light objects.

Working Conditions

10% · 48 points▾

Environment (physical, psychological or emotional)Level 2 of 5
34 of 84 points
Occasional exposure to hazards or stress. The job involves occasional exposure to mild physical risks (e.g. working with light machinery, occasional noise) or psychosocial risks (e.g. occasional interpersonal conflict or minor repetitive tasks). Exposure occurs two to three times a year.
Organisational environmentLevel 2 of 5
14 of 36 points
Occasional organisational demands. The job may involve occasional irregular hours (e.g. the requirement to work weekends or holidays), minimal travel or limited digital connectivity outside normal working hours.