Job description
Purchasing Agents, Except Wholesale, Retail, and Farm Products
Job purpose
To purchase the machinery, equipment, parts, supplies, services and raw or semifinished materials the organisation needs, and to negotiate and administer the contracts under which they are supplied, so that the right quality is obtained at a reasonable price and in the correct quantity, on time and within the law.
Skills
- Knowledge of procurement and contracting practice — bid solicitation, purchase ordering, price and cost analysis, supplier appraisal and contract administration — with a working technical knowledge of the goods and services bought and of the laws and regulations governing purchasing. Draws on business and management principles, customer service, mathematics and accounting, and requires written English suitable for specifications and contracts. Most incumbents hold a bachelor's degree, with smaller numbers holding a post-baccalaureate certificate, an associate's degree or school-level education, together with several years of related experience and on-the-job training.
- Negotiates, renegotiates and administers contracts with suppliers and vendors, where persuasion and the reconciling of differing positions are central. Confers with staff, users and vendors over defective or unacceptable goods to determine corrective action, and handles complaints and disputes over supply. Advises internal users, trains and directs purchasing staff, and represents the organisation at trade shows and supplier visits, including occasional public speaking.
- Determines what constitutes a reasonable price by analysing price proposals, financial reports and market data, and evaluates suppliers on price, quality, service, availability, reliability, production and distribution capability and reputation. Weighs quality against cost and delivery risk where no single answer is prescribed, resolves problems arising from undelivered or defective goods, and tracks market conditions, price trends and futures markets.
- Plans purchasing ahead of demand, studying sales records and stock levels to develop strategic purchasing programmes, and formulates procurement and bid procedures. Determines own priorities and schedules the function's work, while lead times, user requisitions and contract deadlines set much of the timetable.
- Work is carried out at a desk, with meetings and visits to suppliers' plants and distribution centres. No manual handling or dexterity demands.
Responsibilities
- Hires, trains and supervises purchasing clerks, buyers and expediters, setting standards, monitoring performance and coaching them, and is accountable for their work.
- Commits organisational expenditure: prepares purchase orders, solicits and analyses bid proposals, reviews requisitions, negotiates contract prices and terms, and arranges the payment of duty and freight charges. Buys the required quality at the lowest available price and in the correct amounts, exercising real discretion over supplier choice and price within procurement policy, delegated authority and applicable law, and monitors contract performance for compliance.
- Responsible for what is bought and the stock it becomes: writes and reviews product specifications, monitors shipments to ensure goods arrive on time, reviews inventory levels, and pursues undelivered or defective goods with suppliers.
- Maintains computerised and manual records of purchased items, costs, deliveries, product performance and inventories, and holds contracts, bid documents and price proposals. Much of this material is commercially confidential, its accuracy underpins contract enforcement and payment, and error affects organisational results.
Effort required
- Frequent decision making on purchases and contracts, requiring exactness in specifications, quantities, prices and terms, and analytical attention to market data. Transactional work repeats, while contract and supply problems require judgement on incomplete commercial information under time pressure.
- Bargaining and contract disputes require composure and self-control, and contact with unpleasant, angry or discourteous people arises when supply fails or terms are contested. Purchasing decisions are made in a competitive supply market and carry consequences for colleagues and organisational results.
- Predominantly seated desk and meeting work. No lifting or exertion.
Working conditions
- Indoor office work in controlled conditions without physical hazard. A very high volume of contact by telephone, e-mail, letter and face-to-face discussion, with suppliers as much as colleagues, and occasional exposure to discourteous or angry behaviour.
- Almost all incumbents work a regular established schedule, a small proportion on an irregular pattern following production demands or contract duration; the working week is evenly divided between standard and longer hours. Considerable freedom to determine priorities, and genuine discretion in buying, exercised within procurement policy, budgetary limits and regulation set elsewhere.