Job description
Financial Managers
Job purpose
To plan, direct and coordinate the accounting, investing, banking, insurance, securities and credit activities of a branch, office or department and the staff delivering them, so that funds and financial instruments are properly controlled, customers are well served and the unit's financial and regulatory obligations are met.
Skills
- Knowledge of economic and accounting principles, the financial markets and banking, and of the analysis and reporting of financial data, combined with the customer service, business management and personnel knowledge needed to run a branch, office or department, and with the laws, regulations and agency rules governing lending, securities and financial reporting. A bachelor's degree is the norm, with a substantial minority holding a post-baccalaureate certificate and some entering from a school diploma, together with several years of related experience.
- Establishes and maintains relationships with individual and business customers and assists them with the problems they encounter, deals directly with the public, and communicates with stockholders and other investors to provide information or raise capital. Networks within the community to attract new business. Inside the unit, guides, directs and motivates staff, coaches and develops individuals and oversees training.
- Examines and evaluates loan applications and assesses the current and future financial standing of firms; evaluates financial reporting systems, accounting and collection procedures and investment activities and recommends changes to procedures, operating systems and financial controls; and resolves the problems individual and business customers bring. Criteria and regulation frame most decisions, but the underlying facts are often incomplete.
- Plans, directs and coordinates the activities of the unit's workers, evaluates cost data to plan budgets, establishes procedures for the custody and control of assets, records, loan collateral and securities, and schedules work against reporting cycles set by law, regulation and the board. Sets much of the unit's own agenda, but statutory and board deadlines are fixed and the work is done under sustained time pressure.
- Work is carried out at a desk and in meetings, using financial, banking and reporting systems. No manual handling or dexterity demands.
Responsibilities
- Manages the staff of a branch, office or department — a branch bank, brokerage office, risk and insurance function or credit department — recruiting members, overseeing training and developing individuals, and is answerable for their output and conduct. Carries some responsibility for their health and safety.
- Oversees the flow of cash and financial instruments and establishes the procedures that keep assets, records, loan collateral and securities safe. Evaluates cost data to plan the unit's budgets, approves or rejects lines of credit and commercial, real estate and personal loans, reviews collection reports for outstanding balances, and communicates with investors to raise capital. Commits the organisation's own funds and credit within delegated approval limits.
- Ordinary care of a workstation and of the financial and banking systems used, together with accountability for the custody arrangements protecting assets, records, collateral and securities. No responsibility for premises, plant or stock.
- Accountable for the unit's financial information: prepares the financial and regulatory reports required by law, regulation or the board of directors, produces operational and risk reports for management, and reviews securities transaction reports and price lists to read market conditions. Handles confidential customer financial data where exactness is essential.
Effort required
- Sustains detailed processing, verification and analysis of financial data where exactness matters throughout, while carrying a high volume of contact with staff, customers and investors. Decisions are frequent, taken under marked time pressure, and their consequences fall on colleagues and on the results of the unit.
- Holds personal accountability for the performance of the unit and its people in a competitive market. Declining credit, pursuing outstanding balances and handling customer complaints bring recurring conflict, which must be handled without damaging the relationship.
- Predominantly seated work at a desk, with movement between meetings and customer appointments. No lifting or exertion.
Working conditions
- Indoor, environmentally controlled office work without physical hazard, alongside colleagues and in regular contact with external customers and the public. The demand is psychological rather than physical: conflict situations arise in customer and credit matters, and the postholder carries some responsibility for the health and safety of other workers.
- Almost all incumbents work an established routine to a set schedule; the hours are long, with around three-quarters working more than a standard week. Considerable freedom to determine the unit's tasks, priorities and goals sits alongside a steady core of repeated work, frequent decision making, sustained time pressure and a competitive operating environment.